Day to day
Hearing aid maintenance and repair
A well-followed device lasts years longer. Most of that upkeep comes down to a few gestures, and the rest is done at the centre.
At home, every evening
Wipe the device with a dry cloth — never water, never alcohol. Check the dome and the filter. Let it dry overnight, ideally in a box with a drying capsule: in Casablanca, humidity is electronics’ first enemy.
At the centre, regularly
Deep cleaning, wax-filter changes, checking the tube and the dome, verifying the settings. It is also an opportunity to reassess your hearing: it changes, and the device has to follow.
Small repairs are done on site. For faults that need the manufacturer's workshop, we handle sending and follow-up.
What we keep in stock
- Replacement batteries
- Drying capsules and drying boxes
- Wax filters and replacement domes
- Remote microphone and TV transmitter
All brands
You did not buy your device from us? Not a problem: come to the centre and we will look. A device that whistles, crackles or will not switch on usually has a simple cause.
What people ask us most.
My device whistles, what should I do?
Whistling almost always comes from a dome that is badly placed, clogged, or has become too loose. It is sorted in a few minutes at the centre.
Can a device be cleaned with water?
No, never. A dry cloth, a fine brush, and a drying capsule overnight. Water and alcohol damage the electronics and the membranes.